Local Services "Quick Message" Feature Demands Faster Response Times
The race for local customers is fierce, and every second counts. Google Local Services Ads equip you with innovative features to stay ahead, but Google also lets potential customers message a few other profiles after reaching out to you.
You can greatly increase your chances of securing the lead by simply responding as quickly as possible. Studies show 78% of customers will do business with the first person that responds to their inquiry.
Mastering Mobile Alerts for LSA
Multi-messaging creates a competitive environment, yes, but the true game-changer is speed. Mobile device notifications are your best options:
Local Services Ads App: This is your top priority. Enable notifications within the app to receive instant alerts for incoming messages. This lightning-fast response demonstrates your dedication and places you ahead of the curve.
Emails: While not as fast as the app, email notifications still provide a valuable alert system. Remember to check your inbox through your mobile device frequently, especially during peak business hours.
Text Messages: Text message notifications can be helpful, but they may not always arrive reliably. Consider them a backup option and prioritize app and email notifications for critical lead capture.
Enable notifications on both the mobile app and desktop version.
iPhone (iOS):
- Open your iPhone's Settings app.
- Scroll down and tap Notifications.
- Find the Local Services Ads app on the list.
- Make sure Allow Notifications is toggled ON. You can also customize the types of alerts you receive (e.g., banners, sounds).
Android:
- Open your Android phone's Settings app.
- Tap on Apps & notifications (or a similar option depending on your phone's version).
- Find See all apps and locate the Local Services Ads app.
- Tap on Notifications.
- Ensure Notifications is toggled ON. You can also choose the notification style (e.g., pop-up, sound).
Local Services Desktop Version (Profile & Settings):
- Log in to your Local Services Ads account on a web browser.
- Click on the menu icon (usually three lines) in the top left corner.
- Select "Profile & Settings" from the menu.
- Choose your notification preferences for emails and text messages.
Remember: Google prioritizes responsiveness in its ranking algorithms. Prompt replies, achieved through these notification methods, demonstrate your dedication to customer service, boosting your visibility in future searches.