Local Services "Quick Message" Feature Demands Faster Response Times
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The race for local customers is fierce, and every second counts. Google Local Services Ads equip you with innovative features to stay ahead, but Google also lets potential customers message a few other profiles after reaching out to you.
You can greatly increase your chances of securing the lead by simply responding as quickly as possible. Studies show 78% of customers will do business with the first person that responds to their inquiry.
Mastering Mobile Alerts for LSA
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Multi-messaging creates a competitive environment, yes, but the true game-changer is speed. Mobile device notifications are your best options:
Local Services Ads App: This is your top priority. Enable notifications within the app to receive instant alerts for incoming messages. This lightning-fast response demonstrates your dedication and places you ahead of the curve.
Emails: While not as fast as the app, email notifications still provide a valuable alert system. Remember to check your inbox through your mobile device frequently, especially during peak business hours.
Text Messages: Text message notifications can be helpful, but they may not always arrive reliably. Consider them a backup option and prioritize app and email notifications for critical lead capture.
Enable notifications on both the mobile app and desktop version.
iPhone (iOS):
- Open your iPhone's Settings app.
- Scroll down and tap Notifications.
- Find the Local Services Ads app on the list.
- Make sure Allow Notifications is toggled ON. You can also customize the types of alerts you receive (e.g., banners, sounds).
Android:
- Open your Android phone's Settings app.
- Tap on Apps & notifications (or a similar option depending on your phone's version).
- Find See all apps and locate the Local Services Ads app.
- Tap on Notifications.
- Ensure Notifications is toggled ON. You can also choose the notification style (e.g., pop-up, sound).
Local Services Desktop Version (Profile & Settings):
- Log in to your Local Services Ads account on a web browser.
- Click on the menu icon (usually three lines) in the top left corner.
- Select "Profile & Settings" from the menu.
- Choose your notification preferences for emails and text messages.
Remember: Google prioritizes responsiveness in its ranking algorithms. Prompt replies, achieved through these notification methods, demonstrate your dedication to customer service, boosting your visibility in future searches.